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Fall '25 Desk Assistant, Housing & Residence Life (Multiple Openings)

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Position Justification

Position Information

Position Title Fall '25 Desk Assistant, Housing & Residence Life (Multiple Openings)
Unit Name Housing and Residence Life
Salary Grade Student (Institutional)
Number of Months Student Worker
Full-time or Part-time Part-Time
Hours per week 20
Proposed Annual Salary, Hourly Rate or One-time payment
Essential Duties
  • Provide prompt, friendly service to all customers (residents, guests, staff, faculty, parents, etc).
  • Greet and be aware of all persons entering the residence hall.
  • Conduct check in process for guests of residents.
  • Follow guidelines set forth by the Housing and Residence Life department through the Desk Assistant Manual.
  • Attend all staff meetings and training sessions as directed by Housing and Residence Life.
  • Report directly to and fulfill all duties as assigned by supervising Administrative Assistant for Housing and Residence Life.
Minimum Qualifications
  • Maintain a minimum cumulative GPA of 2.25.
  • Must be enrolled as a full time MUW student.
  • Must remain in good judicial standing with the university and department.
Job Description Summary
A Desk Assistant is a customer service-based student worker position in the Department of Housing and Residence Life. The primary responsibility of the position is to monitor and carry out the visitation policy within the residence halls at MUW. This includes but is not limited to, checking in visitors appropriately, maintain a professional and positive presence at the front desk during visitation hours.
Hours of Availability
Background Check Statement
Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. However, failure to disclose may disqualify a candidate.
Requisition Detail Information

Open Date 02/28/2025
Will this job have a specific close date? No
Close Date
Special Instructions to Applicants

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Student workers are required to be enrolled in at least 6 credit hours in the semester in which they work. Registration in less than 6 hours at MUW makes you ineligible to be a student worker. Are you currently enrolled or will you be enrolled in at least 6 credit hours at MUW in the semester for which you are applying for student employment?
    • Yes
    • No
  2. * Explain why you want to be a Desk Assistant for the Department of Housing and Residence Life.

    (Open Ended Question)

  3. * What do you hope to gain from the Desk Assistant position?

    (Open Ended Question)

  4. * Define customer service and how you would apply it to the Desk Assistant position.

    (Open Ended Question)

  5. * What qualities do you possess that would make you a strong candidate for the Desk Assistant position?

    (Open Ended Question)

Applicant Documents

Required Documents
Optional Documents
  1. Resume
  2. Cover Letter/Letter of Application