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Dispatcher

Position Justification

Position Information

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Position Title Dispatcher
Unit Name Police Department
Salary Grade 1
Number of Months 12 months
Full-time or Part-time Full-Time
Hours per week 40
Proposed Annual Salary, Hourly Rate or One-time payment
Essential Duties
  • Checks all vehicles entering campus and logs visitors.
  • Greets visitors in a professional, courteous manner to provide passes, maps, information or directions as needed.
  • Received incoming calls and messages; directs communication internally as required, provides information and guidance while demonstrating a courteous and helpful manner.
  • Maintains accurate radio log, recording pertinent information concerning calls and activities of each officer.
  • Performs other related duties as assigned.
Minimum Qualifications
  • Must have a high school diploma or GED
  • Must be at least 18 years of age.
  • Must successfully complete the APCO Basic Telecommunication Training during the first year of appointment.
  • Must become familiar with the Crimestar Software program
  • Must become familiar with MUW’s text messaging software program.
  • Must pass a background investigation.
  • Must be a United States citizen.
  • Must be available to work 12- hours on rotating shifts, weekends, and holidays.
  • One year of successful work experience in a public-contact occupation.
  • Must be able to deal with stressful situations, including life-threatening incidents.
  • Must be able to lift over 10 pounds and stand for long periods of time


Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand and walk. The employee is regularly required to sit and reach with hands and arms. The employee must occasionally lift and/or move over 10 pounds. Specific vision abilities required by this job include distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Job Description Summary
Responsible for performing communications duties, with both internal and external sources, including police two-way radio system, multi-line telephone system, and computers in a variety of emergency and non-emergency situations. Responsible for all duties relating to the control of vehicles entering the campus during specified times.
Hours of Availability
Background Check Statement
Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. However, failure to disclose may disqualify a candidate.
Requisition Detail Information

Requisition Number FY20673NF
Open Date 06/20/2025
Will this job have a specific close date? No
Close Date
Special Instructions to Applicants

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • MUW Departmental Announcement
    • MUW Human Resources Office
    • MUW Website
    • Mississippi Employment Service
    • Local Newspaper
    • In-state Newspaper
    • Out-of-state Newspaper
    • The Chronicle of Higher Education
    • HigherEdJobs.com
    • Friend
    • Journal/Periodical
    • Off-campus Recruitment
    • Women/Minority Publication
    • Contacted by department and invited to apply
    • Other
    • The Academic Network (TAN)
  2. * US Citizenship is required for this specific position. Are you a US citizen?
    • Yes
    • No
  3. * How many years of experience do you have in a public contact organization?
    • Less than 1 year
    • More than 1 year
  4. * Dispatchers work 12 hour rotating shifts which include weekends and holidays. Are you able and willing to work 12 hour rotating shifts that include nights, weekends and holidays?
    • Yes
    • No
  5. * Dispatchers must be able to lift more than 10 pounds and move a small generator. Are you able to lift more than 10 pounds and able to move a small generator?
    • Yes
    • No

Applicant Documents

Required Documents
Optional Documents
  1. Resume
  2. Cover Letter/Letter of Application